Frequently Asked Questions
Everything you need to know about your Nebroo hearing experience.
Do I need a prescription to purchase Nebroo hearing aids?
No, our devices are designed as high-quality over-the-counter (OTC) solutions, allowing you to purchase them directly without a medical prescription or professional fitting.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 5-7 business days, and you will receive a tracking number as soon as your package departs our warehouse.
What is your return policy?
We offer a 45-day risk-free trial. If you are not completely satisfied with your purchase, you can return the product for a full refund within 45 days of delivery.
Are Nebroo hearing aids rechargeable?
Yes, all our current models feature advanced rechargeable technology. A single charge provides up to 24 hours of continuous use, and the portable case provides additional backup power.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.
Do you offer a warranty on your products?
Every Nebroo device comes with a comprehensive one-year manufacturer's warranty that covers defects in materials and workmanship under normal use.